Frequently asked questions
Can reception create groups too?
Yes. The form “New group” appears for “Founder” and “Reception” accounts. The steps are in the guide to creating a group.
Why do I not see the form for a new group?
Only “Founder” and “Reception” accounts see it. If it is missing, you are signed in with another role.
Where do I add a student?
Open “Administration”, then “Users”, and create the account. To add many at once, use “Import from Excel” on the “Students” page. Then enrol the student in a group from their page.
How do I take a payment?
Open “Finance” and press “New payment”. Choose the “Subscription”, check the amount and press “Record transaction”. The confirmation has the receipt to open or print.
Which lessons are listed on my home screen?
Lessons that started without a roll call. Open one to take attendance yourself. The tour of the home screen shows the other blocks.
What can I ask Kompas?
When Kompas is switched on for your center, the home screen has a box for it. Ask about money, attendance or lessons, for example who owes money or how much was collected this month.
How do I change the center's name or logo?
Open “Center details”, change the name, phone, address, payment instructions or logo, and press “Save”. They appear on receipts, the sign-in page and the parents' payments page. Only the founder can do this. See the guide.
Can I add many students at once?
Yes. On the “Students” page press “Import from Excel”, upload an Excel or CSV file, check the columns and review the rows. Nobody is added until you confirm, and you can undo the import for a limited time. See the guide.
How does a new teacher get access?
Create the account under “Administration”, “Users”. The card that appears has a one-time sign-in link: copy it or send it on WhatsApp. The teacher opens it and chooses a password. See the guide.
Where do I set a salary and print a payslip?
Open “Salary”, type the base salary on the person's row and press “Set”. Record each payment in Finance as an expense in the category “Salary”. A print icon then opens the payslip. See the guide.
How do I turn on two-factor sign-in?
Open your profile, find “Two-factor authentication” and press “Set up two-factor”. Scan the code with an authenticator app, type the six-digit code and keep the recovery codes. The founder sees the entry in the audit log. See the guide.
Can I run more than one location?
Yes. Add each location as a branch under “Administration”, “Branches”. Groups and rooms belong to a branch. You can limit a reception or accountant account to some branches. See the guide.